Chris Frey · 19. February 2019
Chris Frey, Keynote. Most companies are on the race of digitalising their service offerings. While technology is important, it represents only one element of a successful digitalisation journey. Whether you focus on Fintech collaboration, new technologies, process optimisations or all together; without evolving your internal culture it will be challenging to deliver on the required innovation and customer experience. How much is successful digitalisation driven by technology? Is personal...
Chris Frey · 10. February 2019
It is not just about Technology. The culture challenge. And the innovation myth. I had the great opportunity to participate in the Global CIO Banking Summit 2019. Some quotes stated during the conference and how I see it. ● “Innovation does not necessarily mean inventing new technologies”. My view: agree. We can also innovate by combining what is already there but offer it as a new, better, customer centric service. Think Uber, Spotify or Netflix. It was not about technology. ● “The...
